Proud to be B Corp certified

We believe how you run a business matters just as much as what you do.

That’s why we’re B Corp certified – holding ourselves to the highest standards so our work can make a positive impact.

Bcorp logo

Our mission is to transform how people experience relationship change, with kindness, clarity, and practical support.

We believe being a B Corp is core to that mission, and that these business practices help us deliver a better, kinder, and more compassionate service.

What makes amicable a B Corp?

B Corp certification looks at how a business treats its people, customers, communities and the planet – and how it governs itself for the long term.

We’ve set clear targets in each of these areas to drive continuous improvement, and our goals are reviewed annually.

People

Our work is powered by the people in our team. We want everyone to feel they belong and can thrive. Justice, equity, diversity, and inclusion guide how we work and shape our decisions, ensuring fair opportunities for everyone.

Now

  • We are an accredited Living Wage employer

  • Our HR platform includes mental health training and resources for all teams

Next

  • Develop a clear framework to measure and improve culture

  • Develop and publish a roadmap of our approach to Justice, Equity, Diversity & Inclusion

  • Publish our human rights policy and code of conduct for suppliers and partners

Planet

We’re committed to reducing our impact on the environment. We’re reviewing every part of our business to find ways to cut our footprint.

Now

  • Cycle to Work and electric vehicle schemes

  • Recycling points across our workspace

Next

  • Publish our carbon footprint and and reduction plan

  • Switch to entirely renewable energy in our workspace

Community

We want to give back to our community and continue to push for change, driving local volunteering and charity efforts, and working across our industry and with the government to make a difference.

Now

  • We have a volunteering scheme for all team members to be able to give back to our community

Next

  • Develop a structured volunteering and donation plan

  • Publish our approach to responsible lobbying and advocacy, focused on family justice reform and social change

Customers

We aim to provide the best benefits for our customers, and are always looking at new ways to improve our service.

Now

  • We offer free consultations to all customers, so they understand their options before committing

  • A clear complaints process and grievance form on our website, reviewed and handled directly by our Operations Director

Next

  • Publish our customer responsibility policy and grievances data and response policy

  • Share how we collect, use and respond to customer feedback

Governance

We’re committed that B Corp principles are at the core of everything we do, and our stakeholder approach is supported from the highest level of our business.

Now

  • Our leadership team is accountable for social and environmental impact alongside commercial performance

  • We have clear escalation routes for risk, compliance and ethical concerns

Next

  • Formalise board-level responsibility for B Corp commitments

  • Publish clear policies covering ethics, risk and accountability